About Hancock's Pharmacy

Hancock's is a full service pharmacy and surgical supply center. Located at 840 East Main Street in Meriden, Connecticut, the facility has been serving the area since 1959. Over the years, the pharmacy has gone through several expansions and renovations, but one thing has never changed: Customer service is a priority at Hancock's.

The 22,000-plus square-foot building allows the firm to provide a wide variety of products and services to the public. Hancock's offers much more than customary pharmaceutical services. We have expanded our home care department to include durable medical equipment, ostomy, diabetic specialties, and statewide delivery with our own radio-dispatched fleet of cars and vans. Delivery service through a fleet of 17 company-owned vehicles runs from 7 AM to 1 AM for customer convenience. Additionally, a second offsite location allows for continued service in the event of an emergency. Employing over 100 people, Hancock's has a state-of-the-art pharmacy department serving both retail and long-term care facilities throughout Connecticut.

Our Quality Control group is continually reviewing processed to identify any problems of potential problems. Then develop viable solutions and implement changes as necessary to ensure client satisfaction, safety and cost effectiveness.

Being a full service pharmacy Hancock's takes pride in providing the best possible customer service to our facility and their residents. hancock's customer service also extends to our phone service. Hancock's only has live answer phones. We do not utilize an automated system during business hours. At Hancock's we feel all calls are important and need an immediate response.

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Mission Statement

Our Mission at Hancock’s Pharmacy is to provide our customers with the highest quality of products and services. We strive to exceed all of our customers and our facilities’ expectations and put them above all else.

All customers, facilities, and their residents are treated with respect, dignity and understanding. Ethics, customer service and satisfaction are our main focus and the foundation of our business practices

Hancock's Takes Pride In Providing The Services The Customer Needs At A Time That Is Convenient

We also offer a complete home healthcare department, including hospital beds, traction equipment, bathroom aids, exercise equipment, commodes, wheelchairs, walkers, crutches, canes, stair glides, and lift chairs. Hancock's provides trained ostomy and incontinence, as well as pharmacists and surgical personnel that are on duty 24 hours a day. We provide certified orthopedic fitters for customer's needs.

In addition to the complete health lines, Hancock's provides quality prescription service and takes most major prescription drug insurance programs. Eight pharmacists are on staff to serve customers more efficiently. The store is open 365 days of the year from 8 AM to 9 PM and allows for quick pickups. An informational leaflet regarding your medication is provided with every prescription dispensed. In addition, Hancock's offers Pharmacy and Drug Awareness programs for the community and med certification classes, which are offered at the facility at no extra charge under the current standards.

Hancock's believes in patronizing area businesses, so all of the store's renovations and expansions, including the recent expansion involving the rear property, were completed by local contractors.

Hancock's has served the community well since Stanley Hancock opened the store and continues today. Customer satisfaction is key at Hancock's.

We Are Expanding

Click here to see the photos of the Closed Shop Pharmacy project.